The Business Training Program offers a suite of qualifications covering a range of areas from administration, frontline management and business management.
Employability Descriptions - Certificate IV in Business
Employability Skill Industry/enterprise requirements for the Certificate IV in Business include:
Communication
- communicating with business contacts and team members to promote products and services, giving and receiving feedback, and negotiating effectively to address conflicts
- reading, interpreting, writing and presenting reports
Teamwork
- supporting team members in developing skills and knowledge relating to products and services
- working within own role to support team activities
Problem solving
- finding, analysing and interpreting data which may be incomplete or have discrepancies
Initiative and enterprise
- contributing to strategic direction of enterprise
- identifying learning opportunities to improve work practices
Planning and organising
- organising information relating to products and/or services into databases
- organising resources, equipment and time lines
- planning for contingencies
Self management
- evaluating own performance and identifying areas for improvement
- managing time to independently complete tasks
Learning
- participating in professional networks and associations to obtain and maintain knowledge and skills
Technology
- using business technology such as the internet and mobile phones to communicate with other people
- using business technology to collect, analyse and provide information
