The Frontline Management Program provides essential skills of supervision, team building, delegating and conflict resolution - an excellent induction program for newly promoted staff.
Frontline Management Training
Qualifications
- Certificate IV in Frontline Management - suited to team leaders/supervisors undertaking a first line management position within the organisation. Participants may have existing technical skills but require additional training or recognition in supervisory skills.
- Diploma of Management -suited to individuals who manage others and includes the review and evaluation of management practices. Generally individuals will have considerable experience in their industry and want to develop their managerial approach, improve their own performance and team effectiveness.
Why Frontline Management?
The Frontline Management Program covers the core management competencies required by contemporary supervisors, team leaders and operational managers. It is particularly appropriate training for those from a technical/trade background who now supervise or lead others and want to develop skills in:
- becoming an effective team member
- being a proactive and innovative contributor
- being recognised as someone who can plan and consistently reach their goals
- developing an effective and efficient team-orientated environment
- improving profitability and strategic outcomes.
This practical program has been successfully customised for a variety of organisations, across a number of industry types. Its delivery focuses on workplace learning to ensure direct application into your business.
