The Frontline Management Program provides essential skills of supervision, team building, delegating and conflict resolution - an excellent induction program for newly promoted staff.
Employability Skills - Diploma of Management
Employability Skill Industry/enterprise requirements for the Diploma of Management include:
Communication
- communicating with business contacts to promote the goals and objectives of the business
- obtaining feedback from colleagues and clients
Teamwork
- leading, planning and supervising the performance of team members to develop team cohesion and to foster innovative work practices
Problem solving
- accessing and assessing information for accuracy and relevance
- developing strategies for minimising risks
Initiative and enterprise
- identifying networking opportunities and developing operational strategies to ensure the viability of the business
- instigating new or different work practices to improve productivity or service delivery
Planning and organising
- allocating work to meet time and budget constraints
- developing plans and schedules
Self management
- prioritising tasks
Learning
- participating in professional networks and associations to obtain and maintain personal knowledge and skills
- systematically identifying learning and development needs
Technology
- using business technology to access, organise and monitor information
